“As CEO of Bingo Industries, I’ve witnessed firsthand the transformative impact of Rekon Group’s decision-making training program on our organisation. Their expertise and tailored approach have significantly enhanced our decision-making processes, fostering a culture of strategic thinking and operational excellence.
The investment in Rekon’s program has improved our performance and positioned us for. I wholeheartedly recommend Rekon Group to any organisation looking to elevate its strategic capabilities and achieve tangible results.
Chris Jefferey, CEO Bingo Industries
Background and Objectives
Bingo Industries, a leading waste management company sought to empower its executives and high performers with advanced problem-solving and decision-making skills in a highly competitive and regulatory-complex industry. The CEO recognised the need to unify the approach to decision-making and operational challenges across the organisation. To achieve this, the company partnered with Rekon Group to implement a customised Black Belt training program tailored to build capabilities and solve the company’s most challenging problems during the sessions.
Training Design and Implementation
The training was meticulously designed around the Rekon Group’s proprietary methods, which include the StratDo® approach and tools. These methods focus on creating a common language and systematic approach to tackling complex issues. The course objectives included:
- Understanding Environmental Impacts on Decision-Making: Participants learned how different environments influence the optimal decision-making approaches, enabling them to adapt strategies according to shifting market and regulatory conditions.
- Exploring and Applying System Frames: The training explored various system frames and included case studies relevant to the waste management industry, enhancing participants’ exposure to and practice with these frameworks.
- Developing and Refining Bespoke StratDo Templates: Participants developed, presented, and refined bespoke StratDo® templates. Based on the StratDo® methodology, these templates were designed to guide decision-making and problem-solving in their functional areas within the waste management context. They were developed collaboratively, with participants sharing their insights and experiences to create comprehensive and practical templates.
- Practising Public Presentation and Building Confidence: Participants engaged in multiple brief-back sessions of the StratDo® tools, enhancing their presentation skills and building confidence in public speaking and decision justification.
Spiral Method and Real-Time Problem Solving
Utilising the spiral training method, the program was structured to deepen the learning experience with each session progressively. Participants were actively involved in using case studies of particular interest to the CEO and the organisation. This approach facilitated learning and enabled the direct application of new skills to real and immediate business challenges, instilling a sense of confidence in the program’s effectiveness.
Outcomes and Impact
- Enhanced Decision-Making Capabilities: The training significantly improved the quality and speed of decision-making among the executives and high performers.
- Standardised Work Processes: The training fostered a unified approach to handling tasks and making decisions across the company by embedding a common way of working.
- Resolved Critical Business Challenges: Guided by experts, participants tackled and found solutions to some of the company’s most pressing issues during the training sessions. For instance, one team successfully addressed the causal factor for delays and inefficiencies, while another team developed a strategy to navigate a sudden change in regulatory requirements. These solutions delivered immediate operational benefits and demonstrated the practical application of the training.
- Cultural Transformation: The initiative helped shift the organisational culture towards proactive problem-solving and continuous improvement and instilled a sense of optimism for the future. This cultural shift is crucial for sustaining competitive advantage in waste management.
Conclusion
The Black Belt training program for executives and high performers at the waste management company exemplified the transformative power of targeted professional development. By embedding a shared decision-making framework and tackling real business challenges during the training, the company enhanced individual capabilities and aligned strategic and operational efforts across the organisation. The successful implementation of this training has set a new standard for professional development in the industry, ensuring that the company remains agile and responsive in a dynamic business environment.
