Privacy Policy

1. Information We Collect

We collect information you provide directly, including your name, email address, company name, job title, and phone number when you submit forms on our website, register for courses, or use our Value Discovery tool.

We also collect certain information automatically, including IP address, browser type, pages visited, and referring URLs through standard analytics tools.

If you use the Client Portal, we also record your name, your email address, the tools and features you use and when you use them. This information is sent to Rekon Group administrators for service management, security and support purposes.

2. How We Use Your Information

• To respond to your enquiries and provide our consulting services
• To process course registrations and payments
• To send you relevant insights and updates (with your consent)
• To improve our website and services
• To manage, secure and support the Client Portal, including recording which tools you use and when
• To comply with legal obligations

3. Information Sharing

We do not sell, rent, or trade your personal information. We may share information with trusted third-party service providers who assist us in operating our website, processing payments (Stripe), and sending communications (Resend), subject to confidentiality obligations.

4. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. All data is encrypted in transit and at rest.

5. Your Rights

Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. To exercise these rights, contact us at enquiries@rekongroup.com.

6. Cookies

We use essential cookies to ensure our website functions correctly. In regions requiring consent, HubSpot waits until you click Accept on our cookie banner; elsewhere it loads unless you decline. It measures pages visited and captures details you submit in public forms, including your name and email, for relationship management and newsletter subscriptions. Decline keeps HubSpot off. Newsletter submissions are also stored securely by Rekon Group whether or not you accept tracking.

You can unsubscribe from Decision Lessons at any time. To withdraw tracking consent, open Cookie settings in the footer and choose Decline, or contact enquiries@rekongroup.com. We retain your acceptance and withdrawal records, including the time, visitor reference, region and notice shown.

Advertising measurement

This site also uses HubSpot to record visits and the details you give in forms, so Rekon Group can reply to enquiries and manage registrations.

This site uses the LinkedIn Insight Tag. It tells LinkedIn when a visitor who has seen or clicked a Rekon Group ad on LinkedIn later visits this site, books a call, sends an enquiry or registers for a course. LinkedIn reports these results to Rekon Group in aggregate. Rekon Group does not receive the names or profiles of LinkedIn members from the tag. You can turn off this use of your data in the advertising settings of your LinkedIn account.

LinkedIn receives page visits, call-link clicks, successful enquiry and Level III registration events, cookie/device identifiers and IP addresses for advertising measurement and optimisation. The call event measures a click to Outlook, not a completed booking. In regions requiring consent, the tag stays off until you accept advertising tracking; elsewhere it runs unless you decline. If your region cannot be determined, consent is required. Change your choice at any time through Cookie settings in the footer. Declining stops new tracking; we do not replay actions that occurred while tracking was blocked or send form names or email addresses as matching identifiers.

7. Contact

For privacy-related enquiries, contact us at enquiries@rekongroup.com.

Rekon Group Pty Ltd, Perth, Western Australia.