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    Industrial operations site representative of Rekon client work

    Case Studies

    Results that speak
    for themselves.

    Client names are withheld. The results are taken from each engagement.

    Real challenges. Real approaches. Real results.

    Energy processing infrastructure and industrial operations. Case study: Embedding StratDo® Across Engineering & Operations
    Energy & Resources
    Ongoing

    +77 NPS from engineers on the three-day decision course (47 responses, zero detractors)

    Embedding StratDo® Across Engineering & Operations

    Challenge

    A leading energy producer needed to build consistent decision-making capability across its engineering and operations teams. Leadership approaches varied significantly between divisions, creating misalignment and inefficiency in how strategic decisions were made and executed during a period of major capital project delivery.

    Approach

    Deployed the full StratDo® DEFINE™ → DECIDE™ → DIRECT™ framework across the organisation, training leaders at multiple levels. Embedded structured planning, communication processes and the StratDo® tools into daily operations, not as a workshop exercise, but as the way work gets done.

    Energy processing infrastructure and industrial operations. Case study: Best Practice Planning for a Multibillion-Dollar LNG Project
    Energy & Resources
    Multi-year

    56 requirement areas in one framework; directive written in eight weeks

    Best Practice Planning for a Multibillion-Dollar LNG Project

    Challenge

    A multibillion-dollar LNG project required integration of the latest data, digital, and IT capabilities into its planning and execution framework. Traditional approaches were too slow and siloed for the project's scale and complexity.

    Approach

    Applied the StratDo® structured consulting approach to integrate best practice planning across all workstreams. Combined advanced analytics with deep operational expertise to build a unified planning architecture that connected data, digital, and IT with engineering execution.

    Heavy equipment supporting mining operations. Case study: Customer Segmentation & Go-to-Market Strategy
    Mining & Equipment
    8 weeks

    5 statistically tested customer segments, still in use four years later

    Customer Segmentation & Go-to-Market Strategy

    Challenge

    A global mining equipment manufacturer lacked a data-driven approach to customer segmentation. Sales and service strategies were applied uniformly across vastly different customer types, missing opportunities to differentiate value delivery and prioritise high-value accounts.

    Approach

    Developed advanced analytics models to segment customers based on purchasing behaviour, service utilisation, lifetime value, and strategic importance. Created actionable segmentation that directly informed sales, service, and product strategies across regions. Delivered through Rekon's partnership with Wolfram for computational modelling.

    Heavy equipment supporting mining operations. Case study: Network Optimisation Using Advanced Analytics
    Mining & Equipment
    12 weeks

    3 minutes to test a branch location, down from nine months of debate

    Network Optimisation Using Advanced Analytics

    Challenge

    A national equipment hire company needed to optimise its store and depot footprint. Decisions about locations, closures, and capital investment were being made without rigorous analytical support, leading to suboptimal capital allocation and network overlap.

    Approach

    Used advanced analytics and computational models (in partnership with Wolfram) to analyse customer demographics, market coverage, competitive positioning, and financial performance across the entire network. Identified opportunities for consolidation, strategic expansion, and capital reallocation.

    Infrastructure and operational facilities. Case study: Executive Strategic Alignment & Decision-Making
    Waste & Infrastructure
    6 weeks

    Executive Strategic Alignment & Decision-Making

    Challenge

    A leading waste management company's executive team was navigating rapid growth and competing strategic priorities following significant acquisition activity. Decision-making lacked consistency, and the leadership team needed a structured approach to align on direction and execute at pace.

    Approach

    Deployed the StratDo® approach across the executive team, facilitating intensive strategy workshops to build alignment on priorities. Equipped leaders with practical decision-making tools they could use independently, embedding the DEFINE™ → DECIDE™ → DIRECT™ framework into the leadership operating rhythm.

    Clinical teams and hospital operations. Case study: Crisis Decision-Making: Embedding StratDo® During COVID-19
    Healthcare
    Immediate deployment

    2 days to set how a new operations centre runs; A$32m a year opportunity identified

    Crisis Decision-Making: Embedding StratDo® During COVID-19

    Challenge

    A major metropolitan hospital group needed to rapidly adapt its operations centre during the COVID-19 pandemic. Decision-making speed was critical, but the organisation lacked a structured framework for crisis leadership. Traditional management approaches were too slow for the pace of change.

    Approach

    Embedded the StratDo® approach directly into the hospital operations centre, training frontline clinical and operational leaders in the DEFINE™ → DECIDE™ → DIRECT™ framework adapted for crisis environments. Built real-time planning and communication capability that could operate under extreme time pressure.

    Clinical teams and hospital operations. Case study: Strategic & Cultural Alignment Across Hospital Operations
    Healthcare
    6 months

    Strategic & Cultural Alignment Across Hospital Operations

    Challenge

    A large private hospital network's integrated facility and asset management operations faced pressure to maintain strategic alignment and cultural cohesion across diverse operational teams. Rapid expansion and evolving service models were creating inconsistency in how leaders made decisions and communicated priorities.

    Approach

    Applied the StratDo® framework to support strategic and cultural alignment across the organisation. Facilitated structured leadership workshops and implemented planning and communication processes to build a unified leadership culture across dispersed teams.

    Financial services professionals reviewing business performance. Case study: Driving Complex Organisational Change in Wealth Services
    Financial Services
    9 months

    Driving Complex Organisational Change in Wealth Services

    Challenge

    A national wealth advisory firm needed to drive complex organisational change across multiple business units and advisory practices. Previous change initiatives had stalled due to stakeholder resistance, competing agendas, and a lack of structured execution capability.

    Approach

    Deployed the StratDo® methodology combined with targeted leadership development to build change capability across the organisation. Used the structured DECIDE™ framework to align stakeholders and create shared ownership of the transformation agenda, with clear accountabilities and milestones.

    Pharmacy retail environment and customer service. Case study: Strategic Alignment Across a National Franchise Network
    Retail & Pharmacy
    8 weeks

    Strategic Alignment Across a National Franchise Network

    Challenge

    A national pharmacy franchise network operating across hundreds of locations in a complex and highly regulated industry needed to align strategic direction across franchisees, corporate leadership, and clinical operations. Competing stakeholder interests were slowing decision-making and creating strategic drift.

    Approach

    Facilitated StratDo® strategy workshops to build alignment across diverse stakeholder groups. Applied structured decision-making to navigate the competing interests of franchise operations, corporate strategy, and clinical governance. Built a unified execution roadmap owned by all stakeholders.

    Pharmacy retail environment and customer service. Case study: 360° Organisational Health Survey & Performance Improvement
    Retail & Pharmacy
    10 weeks

    +5 points of engagement in one year, from 80% to 85%

    360° Organisational Health Survey & Performance Improvement

    Challenge

    A national pharmacy network needed an objective, data-driven assessment of organisational health and leadership effectiveness across its network. Internal assessments had produced inconclusive results and lacked the analytical rigour needed for actionable recommendations.

    Approach

    Deployed a comprehensive 360° organisational survey combined with AI-powered analysis (using Wolfram computational tools) and experienced human interpretation. Identified performance drivers, cultural blockers, and leadership development priorities with statistical rigour.

    Defence and infrastructure project environment. Case study: Leadership Development for Complex Project Environments
    Defence & Government
    Ongoing programme

    Leadership Development for Complex Project Environments

    Challenge

    A major defence contractor needed to build leadership capability for managers operating in high-stakes, complex project delivery environments where decisions have significant cost and safety implications. Existing leadership training was too generic for the defence context.

    Approach

    Delivered tailored StratDo® leadership programmes calibrated for the defence and infrastructure sector. Combined structured decision-making frameworks with scenario-based exercises drawn from real operational challenges. Trained leaders at multiple levels in the DEFINE™ → DECIDE™ → DIRECT™ methodology.

    Technology professionals collaborating on operational planning. Case study: Strategic Planning & Decision Frameworks for Regional Leadership
    Technology
    4 weeks

    Strategic Planning & Decision Frameworks for Regional Leadership

    Challenge

    A global technology company's regional leadership team needed a structured approach to strategic planning and decision-making that could operate at the pace of a fast-moving technology company while maintaining rigour and accountability across a complex matrix organisation.

    Approach

    Deployed StratDo® workshops tailored for the technology sector, equipping leaders with structured decision-making frameworks that integrate with agile operating models. Facilitated strategic planning sessions that connected regional priorities with global strategic direction.

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